Frequently Asked Questions
Shipping & Free Shipping
Q: Do you offer free shipping?
A: Yes! Free Shipping is available on eligible US domestic orders of $75.00 or more. Free Shipping applies to shipping rates of $10.00 or under. Some delivery zones may not qualify based on carrier-calculated rates at checkout. For full details, see our Shipping Policy.
Q: Why didn't I receive free shipping even though my order was over $75?
A: Free Shipping covers carrier-calculated rates of $10.00 or under. If your delivery destination results in a rate above $10.00 — which can happen for orders shipping to distant zones or when selecting expedited shipping methods — the standard carrier rate will apply. The rate is always shown transparently at checkout before payment.
Q: Do you ship internationally?
A: At this time, we ship to US addresses only.
Q: How long does shipping take?
A: Shipping times vary by method and destination. All rates — from USPS Ground Advantage to FedEx Priority Overnight — are calculated in real time at checkout so you can choose the speed that works for you.
Q: When will my pre-order ship?
A: Pre-orders are estimated to ship on or before July 1, 2026. You will be notified once your order ships.
Product Questions
Q: How many cards are in the Hokkyoku Arashi™ SHENANIGANS Family Playing Cards & Game™?
A: Each deck contains 56 cards: one How To Play card, one SHENANIGANS™ card, two Joker cards, and four full suits (hearts, diamonds, clubs, spades — K, Q, J, 10, 9, 8, 7, 6, 5, 4, 3, 2, A).
Q: What is included in the Game Set?
A: The Game Set includes two decks of Hokkyoku Arashi™ SHENANIGANS Family Playing Cards & Game™ (Black Core 310gsm), 100 high-quality ceramic game chips representing $500 of Hokkyoku Arashi Currency™, and an anodized aluminum carrying case. Complimentary bonus items may be included at our discretion.
Q: Is the single deck a complete game on its own?
A: Yes. The single deck is a complete Stand-Alone Card Game — no additional components needed.
Q: Who invented the SHENANIGANS™ card game?
A: SHENANIGANS™ was conceptualized, designed, developed, and produced by Dr. Parker | Entanglement Books™ for its brand Entanglement Books KIDS™, and adapted for the Hokkyoku Arashi™ fiction podcast series. Learn more at EntanglementBooks.KIDS.
Q: What is the recommended age range to play SHENANIGANS™?
A: Ages 3 and up. Parents, please play along — it's so much more fun when the whole family plays!
Orders & Payments
Q: What payment options are available?
A: We offer various buy now, pay later and installment payment options at checkout.
Q: Can I cancel my pre-order?
A: Yes. Customers may cancel a pre-order and receive a 95% refund due to potential handling and banking fees. If no such fees are incurred, we will gladly issue a full 100% refund.
Q: What is your return policy?
A: All items are non-refundable once delivered. If your item arrives damaged or is materially different from what was described, please contact us within 7 days of delivery with video and photographic documentation via our Contact Form. For full details, see our Return and Refund Policy.
Promotions & Discounts
Q: Do you offer discounts or promotions?
A: Absolutely! Simply subscribe to the Hokkyoku Arashi™ podcast series and listen for applicable promotional codes within the stories. Happy listening! 🌸